Returns & Exchanges
At Ludic, we want you to love your fashion finds, but if a piece isn't perfect, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe reflects your style with zero risk and total confidence.
Return Process
- 1.Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unworn garments with original tags attached into the original shipping box or a secure mailer of your choice.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it securely to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.